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National Bank of Ukraine

Postal Address: 9, Instytutska St., Kyiv 01601


Tel.: 0-800-505-240

Your phone should operate in Touch-Tone mode

Helpline for handling of documents (incoming documents, citizens’ appeals, information requests) (Mo.-Th. 8:00 a.m. to 1:00 p.m. and 1:45 p.m. to 7:00 p.m.; Fr. 8:00 a.m. to 1:00 p.m. and 1:45 p.m. to 5:45 p.m.)

For citizens’ appeals by voice messages (a 24-hour answering service)


Website: www.bank.gov.ua


E-mail: nbu@bank.gov.ua


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For more details regarding the information published on the NBU's website: info@bank.gov.ua